1.1 Describe the services delivered by a room at tendant 1.2 Locate the position of room attendants within the enterprise 1.3 Identity the personal characteristics required of a room attendant 1.4 Describe grooming and p presentation standards for a room attendant 1.5 Interpret enterprise policies and procedures f the provision of housekeeping services of communication explain 1.6 Identity in the provision of housekeeping services