This research established and tested a theoretical model that represents the correlations between image congruity (self-congruity, functional congruity), customer attitude, and repurchase intention in the context of name-brand coffee shops in Korea. The study also incorporates the moderator of prior experience in two paths between image congruity (self-congruity and functional congruity) and customer attitude. This study addressed the following research questions: (1) Do self-congruity and functional congruity influence customer attitude toward a name-brand coffee shop; (2) Does customer attitude affect repurchase intention in a name-brand coffee shop; (3) Does prior experience moderate the two paths between image congruity (self-congruity and functional congruity) and customer attitude?