documentation helps to ensure that key information is available. Ensuring that other appropriate
staff know where and how to access the information is equally important.
Personnel can track the process and results with simple office software. This guidebook
offers several examples of tools and processes that can be applied when implementing SRM. In
general, most tools and processes can be accomplished using word processing and spreadsheet
software. A complete SRM software package can help airports, but, airports should be able to
develop, implement, and administer SRM using their existing administrative tools (for example,
Microsoft Office). This will speed acceptance by the staff and stakeholders and reduce the amount
of necessary administrative changes.