RATE CHANGES
1. A same day rate hang to a corporate business rate, Dusit employee rate or travel industry rate may be authorized by the front office manager with the guest providing proper ID. The rate must be consistent with Dusit’s CRS availability.
2. Scheduled rate changes are confirmed with guests upon heck-in. The scheduled rate changes are the responsibility of the revenue director.
3. If and when single/double rates are part of the hotel’s sell strategy, single/double rats are verified at check-in. There is a front office script to change the quoted rate to the double rate when appropriate.
4. The rate change form once approve should be forwarded to the income auditor and accounts receivable.