ROLE
Whether people understand their role within the organisation and whether the organisation ensures that the person does not have conflicting roles The standard is that:
• Employees indicate that they understand their role and responsibilities; and
• Systems are in place locally to respond to any individual concerns.
What should be happening / states to be achieved:
• The organisation ensures that, as far as possible, the different requirements it places upon employees are compatible;
• The organisation provides information to enable employees to understand their role and responsibilities;
• The organisation ensures that, as far as possible, the requirements it places upon employees are clear; and
• Systems are in place to enable employees to raise concerns about any uncertainties or conflicts they have in their role and responsibilities.