Businesses have long depended on audio conferencing for communication between remote parties. But, this method has its drawbacks. An audio conference can represent the exact opposite of effective communication, with attendees talking over each other, speaking out of turn, and vying to get a word in edgewise. Audio conferencing also leaves out critically important aspects of communications—nonverbal gestures, facial expressions and body language. This makes it especially tough to gauge someone’s true meaning when they are speaking or a person’s reaction to a statement or question. After all, the full range of human emotions cannot be expressed through voice alone.
Case in point, a recent study found that, while employees like the ease of setup that audio conferencing provides, they also like the ability to read body language through video conferencing. In reality, most employees use a mix of video and audio conferencing to meet their communications needs, with 39 percent relying more on audio for internal communications and 31 percent using both equally.
With today’s workplace growing increasingly more global, and remote communications taking center stage, it takes more sensitivity than ever to communicate effectively. Teams and employees frequently conference with people from all cultures, walks of life and types of businesses—making it even more important that those little nuances of body language don’t go unnoticed. For these reasons, the balance is tipping more toward Web conferencing in workplaces today, and it’s starting to be used just as much as audio conferencing. There are several reasons why employees turn to Web conferencing for communications:
Businesses have long depended on audio conferencing for communication between remote parties. But, this method has its drawbacks. An audio conference can represent the exact opposite of effective communication, with attendees talking over each other, speaking out of turn, and vying to get a word in edgewise. Audio conferencing also leaves out critically important aspects of communications—nonverbal gestures, facial expressions and body language. This makes it especially tough to gauge someone’s true meaning when they are speaking or a person’s reaction to a statement or question. After all, the full range of human emotions cannot be expressed through voice alone.Case in point, a recent study found that, while employees like the ease of setup that audio conferencing provides, they also like the ability to read body language through video conferencing. In reality, most employees use a mix of video and audio conferencing to meet their communications needs, with 39 percent relying more on audio for internal communications and 31 percent using both equally.With today’s workplace growing increasingly more global, and remote communications taking center stage, it takes more sensitivity than ever to communicate effectively. Teams and employees frequently conference with people from all cultures, walks of life and types of businesses—making it even more important that those little nuances of body language don’t go unnoticed. For these reasons, the balance is tipping more toward Web conferencing in workplaces today, and it’s starting to be used just as much as audio conferencing. There are several reasons why employees turn to Web conferencing for communications:
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