I found customer contacted CPO on August 2015 but CPO did not raise to RRU send investigate with Post Office and now redemption occurred 6 months, so we are unable to investigate with Post Office ka.
I found customer contacted CPO on August 2015 but CPO did not raise to RRU send investigate with Post Office and now redemption occurred 6 months, so we are unable to investigate with Post Office ka. Please kindly advise.