Beamon (1999) presented one of the first studies related to SCM metrics. Such
study brings a large contribution for the academia by reviewing the early literature
about the topic and depicting research directions for further studies. Gunasekaran et
al. (2004) presented a framework that links supply chain processes and its levels. The
paper brought a contribution to knowledge by relating the formal processes of supply
chain, namely plan, source, make/assemble, and deliver. Such processes are then
evaluated under different time perspectives, from the operational, tactical and
strategic level. Vachon et al. (2009) developed a study by revisiting the topic of
competitive priorities and the deployment of metrics from them. The study proved to
be robust based on the positive response from its application in industry. Garcia et al.
(2012) delivered a framework for measuring logistics performance in the wine
industry by applying a multi-criteria method based on competitive priorities.