2114 Mr. & Mrs. Tyshchenko arrived around 16:30, FO couldn’t find the guest name in the system,TM called to check with reservation and got the guest’s information. During register TM asked the credit card number for make authorization but the guest said that they paid already. TM checked with the correspondence and didn’t see any charge or verified card. After that the guest check with his information and understood that they don’t pay yet. And they happy to pay on checked in times