Manager – Payment Control will lead his/her team member to ensure the accuracy and integrity of 1) financial transactions recording, 2) Condition Binding Receipt validation, 3) reconcile and resolve unexpected cash discrepancies, 5) other premium services process that require to be complete within SLA.
Manager – Payment Control will supervise the daily activities of cashiers admin in head office and take care and service customers and agents and Manage Admin support team and Document management team to achieve targets of delivered solutions in both efficiency and quality. Develops administration process map, set goals and deadlines in administrative works of all units of Life Operations Service. Implement procedures to improve operational efficiency and monitoring tools to control.
Manager – Payment Control will also control the accuracy of Daily production report & reconciliation. He will ensure all team will deliver all NB support including adjust persistency & commission, Internal Replacement (IR), Tax Cer, Billing & Receipt premium and Reports. and Auto payment by DDA & CCPA process
Employees in this position must be able to resolve most issues of premium and unknown payment transactions by apply their specific knowledge and experience of finance and accounting to exercise judgment and lead team member to bring the accomplishment to company on both short and long term targets