Dear Joy,
Thank you for your kind advise.
The event date is 15-19 Sept 2014 for 5 days, clients request 16 x computers daily.
The client would like to reserve the computers now but can only confirm the reservation on the cut-off date : 5 Sept 2014 until the group is materialized
If cancellation is made before respective cut-off date (5 Sept 2014), there is no charge for room & computers and no any cancellation penalty. If cancellation is made after respective cut-off date, you can charge us all computer rental fee for respective course. Please advise if there is any issue.
If you require the deposit, our client is willing to pay but in case there is any cancellation before the cut-off date, will you refund all the deposit to us? Please kindly advise your cancellation policy and terms & condition to us before we contact Millennium Phuket, thank you.