I found that we requested for BAGS invoice distribution list update to have invoice sent to you on 19 May. This is after the distribution of Apr month invoice, hence I assume this is the reason that you did not receive Apr month invoice.
As for invoice of May and Jun, you should have received both on time and directly from our billing team. Appreciate your kind confirmation or let me know if otherwise.
I now have requested to add khun Orakul into the invoice distribution list.
Shall there be any delay or missing invoice in the future, please do not hesitate to contact Joanna who is BAGS Account Manager. Jo will be happy to assist.