Analysis :
From checl location , UE camp on serving cell E18-BKK2359-1AE18-BKK0688-1C.
Mobile of customer have signal 3-4 bar (CCS update on Line BMA).
Active user of serving cell E18-BKK2359-1A have 431.071428571429 but licenseCapacityConnectedUsers have 330.
Active user of serving cell E18-BKK0688-1C have 410.214285714286 but licenseCapacityConnectedUsers have 400.
Short term Solution:
Propose to increase licenseCapacityConnectedUsers of serving cell E18-BKK2359 from 330 to 500 to to allow more user.
Propose to increase licenseCapacityConnectedUsers of serving cell E18-BKK0688 from 400 to 500 to to allow more user.
CR status : CR implement done on 14-Nov-16
Tentative Plan: CR implement done on 14-Nov-16