The entire industry needs to reinvent itself around the Internet and recast the doctor-patient relationship.
Patients should use the Internet to become informed. Every citizen, including newborns, would have a personal health page. Think of it as a patient’s personal window into his or her own health and the basis for participation in a broader health social network. Adults would own and control their own data, but health-care professionals (and perhaps family members) could access it, as required, with appropriate levels of privacy and security.