Information : The formal information held by the digital system and the informal information used by the people involved with the system.
Technology : Mainly focuses on digital IT but can also cover other information-handing technologies such as paper or analogue telephones.
Process : The activities undertaken by the relevant stakeholders for whom the e-government system operates, both information-related processes and broader business processes.
Objectives and values : Often the most important dimension since the objectives component covers issues of self-interest and organizational politics, and can even be seen to incorporate formal organizational strategies; the values component covers culture: what stakeholders feel are the right and wrong ways to do things.