Design of questionnaire
Two questionnaires were designed,each drawing on the questionnaires used in two well-designed surveys of women's experiences, the ‘Greater Expectations’ and
‘First class delivery’ surveys . These two projects both
used postal surveys,but the questions were selected and adapted
for use in a survey involving two telephone interviews lasting
about 30 minutes each.Most of the questions were pre-coded,but
women were able to add ‘free-text’ comments at the end of the
interview as well as in response to specific questions.