Perceived Brand Equity
Brand equity is an intrinsic value a customer places on a product and consists everything the customer knows,
thinks and feels about the brand. Szymanski and Hernald (2001) found perceived brand equity affected brand
satisfaction. Customer satisfaction is understood by researchers to be a consequent variable of brand equity (Hellier et
al., 2003). According to result, while brands that can create important equity for the customer improve customer
satisfaction, the brands that are caught important equity reduce customer satisfaction. Dimensions of brand equity are
closely associated with brand trust (Chaudhuri and Holbrook, 2001).The hypotheses determined in this direction are
stated as follows:
H3: Perceived brand equity is effective on brand satisfaction.
H4: Perceived brand equity is effective on brand trust.