The performance of one role comes into con fl ict with that of others leading to competing demands and potential role over-load e.g. CofE: HRBP.
The divergent expectations or incompatible performance criteria in performing a single role e.g., being strategic whilst responding to line manager’s tactical issues. The danger is by focusing on the strategic the HRBP is alienated from managers and employees if she disappears from the ‘shop floor’