The capability for innovations is one key success factor to differentiate between logistics centres and areas offering basic logistics services and therefore increase the competitiveness and attractiveness of logistics concepts. The RFID infrastructure implemented in the LogiCity area and an AutoID service provider facilitates the utilization of RFID technology for different actors operating in the LogiCity area. These factors differentiate LogiCity positively from other logistics areas in Finland. From the customer perspective service acquisition needs to be concentrated as a one stop shop in order to facilitate contacting and decision making of companies.