Consequences
A sense of contnbution by patient
Improved nurse-patient communication and satisfaction
Better patient adjustment
Decreased number of complamts
Feedback about services provided
Patient empowerment
Enhanced decision making
Enriched quality of hfe
Increased understanding and better management of care at bome
Diminished feelmg of powerlessness, apatby and dependency
Loss of clinical independence on part of nurse
Emotional stress for both nurse and patient