expected to produce improved understanding of the innovation adoption
process in transport as well as in other sectors.
The developed framework is interesting, bothmethodologically and
from a social point of view. As to the method, it provides a novel approach
for dealingwith innovation processes rather than just outcomes.
In that respect, themethodology is applicable to the various types of innovation
in transport and outside. For society and policy makers, it is
relevant to see where and when innovations may be supported, and
by which actor. This is particularly true for the urban context, where
transport may be becoming the most innovative, and where social and
environmental challenges are the highest. At the same time, there is
the economics of city logistics, where the city's last mile assumes the
highest share of all chain costs. This supports the achievement of maximum
results avoiding the negative impacts of inappropriate
intervention.