I bought an item due to it's description & paid in good faith but the item I received was not as described, when try to get a re-fund I was poorly informed or updated until the end of the refund period where upon I was informed that I was no longer entitled to exchange or receive my money back. Your customer services are the worst, most unhelpful, incompetent, useless people & system I have ever come across. Best Regards your disgruntled paying, ripped off customer. P.S. Looking forward to hearing from you maybe this time?????????????