Customers expected a better quality due to higher living standard
Technology was more advanced
Incongruities developed being able to utilize technology better than others
Regional blocs and common markets were established with some discrimination effect
Traditional quality control evolved as comprehensive quality assurance and TQM
Global competition
Relevant features of global competition
Global competition - creative innovation
Free and fair competition
Global competitor
Competition strength
Information and knowledge
Trained and literate population
Positive work ethic
Multinational corporation