SAIS, which reported to the President’s Office and not the university, owned and operated the hardware and performed all software maintenance and development of the campus information systems. The departments of the university that required computing support paid into a common pool and SAIS would provide technical services to those offices. These offices queued up their requests for new development and then SAIS management would prioritize and assign them to programming staff. By the early ’90s the university requirements for support had grown considerably. For example, in 1996 the student system, one of four systems, required 8.5 FTEs for programming, operations, data administration and other support services.