The copy of household expenses that you uploaded is invalid. Please make sure that the copy is legible. Also please make sure that the bill was issued by a recognised company in your country.
The copy of the passport or ID card that you uploaded is invalid. Please make sure that the copy is legible and the document represents a valid means of identification in your country. For passports, please provide a copy of the picture page, for all other forms of ID please make sure that you include both sides of the ID in your copy.