Run the frminst.exe /forceuninstall command:
Click Start, Run, and type one of the following commands:
"c:Program FilesNetwork AssociatesCommon Frameworkfrminst.exe" /forceuninstall
"c:Program FilesMcAfeeCommon Frameworkfrminst.exe" /forceuninstall
NOTE: The path will vary depending on the version and whether you installed McAfee Agent as an upgrade or clean installation. Use Windows Explorer to determine the correct path.
Restart the system to remove McAfee Agent processes from memory and complete the deletion of files.
If this procedure fails, follow the manual removal instructions in the next solution.
Solution 2
Use the following instructions to manually remove McAfee Agent.
IMPORTANT: Before proceeding, ensure that you allow McAfee services to be stopped as described in step 1 of Solution 1.
CAUTION: This article contains information about opening or modifying the registry.
The following information is intended for System Administrators. Registry modifications are irreversible and could cause system failure if done incorrectly.
Before proceeding, Intel Security strongly recommends backing up your registry and understanding the restore process. For more information, see: http://support.microsoft.com/kb/256986.
Do not run a .REG file that is not confirmed to be a genuine registry import file.
Disable the McAfee Framework Service in the registry and restart the system:
Click Start, Run, type regedit.exe, then click OK.
Navigate to and select the following key:
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesMcAfeeFramework]
Double-click the Start value, and set the Value data to 4.
Restart your computer.
End all running McAfee Agent processes:
Press CTRL+ALT+DEL to open the Task Manager.
Click the Processes tab.
Individually select each of the following processes and click End Process. Click Yes when prompted.
McTray.exe
naPrdMgr.exe
UdaterUI.exe
Close Task Manager.
Delete McAfee Agent services from the registry:
Click Start, Run, type regedit.exe, and click OK.
Navigate to and expand the following key:
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices]
Right-click the McAfeeFramework sub-key and select Delete.
Navigate to each of the keys below and delete the McAfeeFramework sub-key if it exists:
[HKEY_LOCAL_MACHINESYSTEMControlSet001Services]
[HKEY_LOCAL_MACHINESYSTEMControlSet002Services]
[HKEY_LOCAL_MACHINESYSTEMControlSetXXXServices]
Navigate to and select the following key:
32-bit operating systems: [HKEY_LOCAL_MACHINESOFTWARENetwork AssociatesTVDShared ComponentsFramework]
64-bit operating systems: [HKEY_LOCAL_MACHINESOFTWAREWow6432NodeNetwork AssociatesTVDShared ComponentsFramework]
Note the values for Installed Path and Data Path.
Delete the two folders mentioned in the above registry values.
Navigate to and expand the following key:
32-bit operating systems: [HKEY_LOCAL_MACHINESOFTWARENetwork AssociatesTVDShared Components]
64-bit operating systems: [HKEY_LOCAL_MACHINESOFTWAREWow6432NodeNetwork AssociatesTVDShared Components]
Right-click the Framework sub-key and select Delete.
Navigate to the following key:
32-bit operating systems: [HKEY_LOCAL_MACHINESOFTWAREMcAfeeMcTray]
64-bit operating systems: [HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMcAfeeMcTray]
Right-click McTray and select Delete.
Navigate to and expand the following key:
32-bit operating systems: [HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall]
64-bit operating systems: [HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionUninstall]
Right-click the appropriate sub-key and select Delete: