1. Concierge is responsible for the control of power in a villa, close the air-cons, close all lights, the pool must be turned off when the villa no have customers (can open also fan) Fine 500 Thb
2. If the concierge is located in a villa - the entrance door should always be open to the villa. Fine 300 Thb
3. At check out the first thing that must be done to check the concierge: minibar, market box, all things according to the Inventory list, towels, check whether the safe is open (ask the guests to open, if it is closed), turn off air conditioning, turn off the lights inside and outside the Villa and off pool. Fine 500 Thb
4. All the forgotten things visitors must immediately be returned to the reception at check a miss
5. Every day after work, the concierge checks the mailbox and all correspondence brings and puts in the post office box.