• A room uninspected should not be released for sale at any given time.
• Once inspected HK Supervisor / Asst. Housekeeper or the Executive Housekeeper should update the room status on Opera to Vacant, Clean, Inspected status.
• All vacant rooms should be checked every day and those rooms not up to standard are to be reported, with immediate priority given to rooms pre-blocked for that day.
• For arrival rooms, the vacant room procedure is to be applied with an additional last minute check prior to arrival by the Housekeeping Management.
• Occupied rooms should be checked by the Assistant Housekeeper or Supervisors, after the room cleaning has been performed in order to ensure the strict application of hotel standards.