I've reviewed your account and I'm afraid that your device, {{INSERT DEVICE NAME}}, isn’t currently supported for use with the Google Play Store app or with play.google.com.
Sometimes a hardware manufacturer will use the free Android operating system on a device even if the device doesn’t pass Google’s compatibility requirements to have the Google Play Store app installed
In these cases, Google Play may not function correctly or at all on the device. For a complete list of supported devices, go here.
If you have any more questions related to your device, I recommend contacting the manufacturer directly.
If you have any other questions about supported devices, please let me know, and I'd be happy to help.