Qualitative Research Study Since the marketing literature to date has not addressed
the development and impact of adolescents’ store image, we followed a grounded theory approach(Corbin and Strauss 2007), deriving important theoretical
ideas from a qualitative study of female adolescents.
These ideas, in conjunction with the relevant
theories that evolved as we investigated this topic,
guided us in the development of the quantitative
phase of the research. Figure 1 shows the methodological
steps of this research.
For the qualitative portion of the study, we conducted
in-depth interviews (both individually and in
small groups) with adolescent girls focused on the
topics of store image perceptions and how they came
about, shopping priorities and rituals relative to clothing
shopping, who they shopped with (and when and
why), and store and clothing preferences. In addition,
we addressed which friends they shopped with and
how much (and when) they relied on their opinions.
Findings from these interviews are used in developing
theory and hypotheses about social store identity. We
recruited individuals in several ways. Girls were either
recruited from several teen-focused retail storefronts or
were identified by asking friends and friends of friends
to refer someone fitting our specifications and then
contacted (i.e., convenience and snowball sampling)
Qualitative Research Study Since the marketing literature to date has not addressedthe development and impact of adolescents’ store image, we followed a grounded theory approach(Corbin and Strauss 2007), deriving important theoreticalideas from a qualitative study of female adolescents.These ideas, in conjunction with the relevanttheories that evolved as we investigated this topic,guided us in the development of the quantitativephase of the research. Figure 1 shows the methodologicalsteps of this research.For the qualitative portion of the study, we conductedin-depth interviews (both individually and insmall groups) with adolescent girls focused on thetopics of store image perceptions and how they cameabout, shopping priorities and rituals relative to clothingshopping, who they shopped with (and when andwhy), and store and clothing preferences. In addition,we addressed which friends they shopped with andhow much (and when) they relied on their opinions.Findings from these interviews are used in developingtheory and hypotheses about social store identity. Werecruited individuals in several ways. Girls were eitherrecruited from several teen-focused retail storefronts orwere identified by asking friends and friends of friendsto refer someone fitting our specifications and thencontacted (i.e., convenience and snowball sampling)
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