Thank you for your mail explaining the situation. I am very sorry that there have been such a lot of problems with this group of giraffe. As I said previously I am completely prepared to compensate you for the losses suffered. If possible put the small animals separate from the big animals. The animals with swollen legs will get better when they are in an enclosure with more space to walk.
I will talk to the bank and explain to them what the problem has been. I understand that you too have a problem to sell animals that are not 100% ok.
Please keep in touch so that I know what to expect.