The maintenance department is responsible for the provision of engineering facilities that contribute to the comfort of guest and increase the efficiency of staff. The housekeeping department depends on maintenance to keep things in order. While carrying out their schedule work, housekeeping employee may find some deficiencies in the hotel facilities, such as faulty electric plugs, dripping faucets, leaking pipes, or malfunctioning air-conditioning units or WC cisterns. The housekeeping department often takes the first steps in maintenance functions for which the maintenance is ultimately responsible. How ever, these deficiencies and faults should be immediately reported to maintenance. A need for urgent repairs is reported to maintenance over telephone and these requests are usually dealt with promptly if the rapport between the two departments is good.