Case scenario: Susan’s dilemma
The following scenario illustrates the moral distress a nurse may experience when her patient advocacy meets resistance or her moral courage is challenged. It also describes effective management strategies to help nurses resolve these problems. Julie, age 45, works in a telemetry unit at a university medical center. A registered nurse (RN) for 20 years, she is now a charge nurse on the 7 A.M.-to-7 P.M. shift. She has an in-depth understanding of the goings-on at her hospital and is highly respected by her peers. This weekend, Julie is busy as usual when Dr. Shoen, an attending physician, tells her she’s unhappy with Susan, a staff nurse. According to Dr. Shoen, Susan seems to question everything Dr. Shoen does for Mr. Yarrow, her agitated semicomatose patient. Susan, in the meantime, speaks to Brenda, a new nurse graduate, about Mr. Yarrow’s apparent need for more sedation. She says she hesitates to ask Dr. Shoen for a sedative order because of her experiences with retaliation in similar circumstances. Brenda, who has studied moral courage at nursing school, finds it disheartening that an experienced nurse like Susan seems to lack the courage to speak her mind about a patient’s care because she fears negative consequences. She recognizes that Susan’s concern over her patient needs to be elevated, and finds Julie to tell her Susan might need help. After Brenda speaks with Julie, Julie enters Mr. Yarrow’s room, assesses him, speaks with Susan and Brenda, and validates their concerns about his care. With Brenda present, Julie talks with Susan about options for speaking up for what she believes is in the patient’s best interest. Julie presents the option of using Barriers to showing moral courage
All healthcare organizations and professionals have a responsibility to uphold high ethical standards. But not all situations in which nurses advocate for patients turn out the way Susan’s did. Sometimes nurses face obstacles when advocating for patients, and some nurses may try to circumvent morally courageous behavior. Ethics experts have identified several barriers to morally courageous behavior:
สถานการณ์กรณี: ความลำบากใจของซูซานThe following scenario illustrates the moral distress a nurse may experience when her patient advocacy meets resistance or her moral courage is challenged. It also describes effective management strategies to help nurses resolve these problems. Julie, age 45, works in a telemetry unit at a university medical center. A registered nurse (RN) for 20 years, she is now a charge nurse on the 7 A.M.-to-7 P.M. shift. She has an in-depth understanding of the goings-on at her hospital and is highly respected by her peers. This weekend, Julie is busy as usual when Dr. Shoen, an attending physician, tells her she’s unhappy with Susan, a staff nurse. According to Dr. Shoen, Susan seems to question everything Dr. Shoen does for Mr. Yarrow, her agitated semicomatose patient. Susan, in the meantime, speaks to Brenda, a new nurse graduate, about Mr. Yarrow’s apparent need for more sedation. She says she hesitates to ask Dr. Shoen for a sedative order because of her experiences with retaliation in similar circumstances. Brenda, who has studied moral courage at nursing school, finds it disheartening that an experienced nurse like Susan seems to lack the courage to speak her mind about a patient’s care because she fears negative consequences. She recognizes that Susan’s concern over her patient needs to be elevated, and finds Julie to tell her Susan might need help. After Brenda speaks with Julie, Julie enters Mr. Yarrow’s room, assesses him, speaks with Susan and Brenda, and validates their concerns about his care. With Brenda present, Julie talks with Susan about options for speaking up for what she believes is in the patient’s best interest. Julie presents the option of using Barriers to showing moral courageองค์กรแพทย์และผู้เชี่ยวชาญทั้งหมดมีความรับผิดชอบดำรงมาตรฐานทางจริยธรรมสูง แต่สถานการณ์ทั้งหมดในทนายที่พยาบาลผู้ป่วยเปิดเรื่องของซูซานได้ บางครั้งพยาบาลเผชิญอุปสรรคเมื่อ advocating สำหรับผู้ป่วย พยาบาลบางอย่างอาจพยายามที่จะหลีกเลี่ยงพฤติกรรมคุณธรรมกล้าหาญ จริยธรรมผู้เชี่ยวชาญได้ระบุอุปสรรคหลายลักษณะคุณธรรมกล้าหาญการ:
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