tep 1: Express Remorse
Every apology needs to start with two magic words: "I'm sorry," or "I apologize." This is essential, because these words express remorse over your actions.
For example, you could say: "I'm sorry that I snapped at you yesterday. I feel embarrassed and ashamed by the way I acted."
Your words need to be sincere and authentic Add to My Personal Learning Plan. Be honest with yourself, and with the other person, about why you want to apologize. Never make an apology when you have ulterior motives, or if you see it as a means to an end.
Timeliness is also important here. Apologize as soon as you realize that you've wronged someone else.