According to Töyli et al. (2008), logistics performance is understood as a multidimensional construct, including cost efficiency, as outlined in the conclusions of some researchers, such as Beamon (1999) and Chow et al. (1994), service quality, mentioned by Fawcett and Cooper (1998) and operational performance metrics identified in the work of Gunasekaran et al. (2004) and Yusuf et al. (2004). The authors identify the following dimensions of logistics performance: