There are more limitations created by the “snapshot” nature of the project. Changing
and unique factors over the years were scarcely addressed. Extreme weather events, such as
this year’s intense summer heat, were briefly mentioned, but no detail of their effects has been
reflected in the results. More information about the effect of the global financial crisis on local
CSAs would provide quantitative evidence of customers’ adherence to their values.
Given the numerous time and resource limitations, as well as the tiny sample size, the
anticipated limitations will have affected the results and analysis. Since results are broadly in
agreement with literature on this subject in other parts of the world, the results may not have
been that heavily affected by the stated limitations.