Methodology
Change Management Programs require managers to:
Focus on results. Maintain a goal-oriented mindset by establishing clear, non-negotiable
goals and designing incentives to ensure these goals are met;
Identify and overcome barriers to change. Companies identify employees most impacted
and also work to predict, measure and manage the risk of change;
Repeatedly communicate simple, powerful messages to employees. In times of change,
leaders alter communication frequency and methods to manage how a shaken
workforce perceives and reacts to information:
Ensure sponsorship throughout the organization. To allow sponsorship to reach all
levels of an organization, companies enlist multiple sponsors to provide all
individuals with access to—and the influence of—a sponsor;
Reorganize around decision making. Companies develop a system for identifying,
making and executing the most important decisions;
Continuously monitor progress. Companies follow through and monitor the progress of
each change initiative to tell if it is following the intended path or veering off course.