My name is Daphne and I will be happy to assist you with regard to your concern. I reviewed your information and have thoroughly searched my system. I truly apologize your attempt(s) to place an order were not successful. Any authorized amount will only appear pending by your bank for 24 to 72 business hours. After 72 business hours, if the amount still appears held by your bank, please call our Customer Care Department at 1-888-777-3949 for further assistance.