Modern Tourism:
There are direct contacts between tourists and tourism service providers who provide services through websites without agency companies like in the past (Buhalis D. และ Licata M. , 2001).
The use of the Internet of tourist s have been increasing from searching for the cheapest prices and choose their desirable time and accommodations from websites.
www.expedia.com allows tourists to reserve anything that tourism sections provide, including travel information and best offerings.
www.cheaptickets.com allows tourists to find discounts. Users can access database and find real-time flight information.
BizTravel.com offers special services to customers who are late or have cancelled their flights, lost their luggage, or received poor services from airlines. The service charges depend on the sizes of the problems.
getThere.com helps companies that would like to give similar services reduce the cost and contact directly to airlines, hotels, and car rentals.