Bridging both formal and informal means of communication within primary health care teams (PHCTs) is the growing use of medical informatics, including the electronic health record and computerized messaging systems.13,14 The latter promotes the timely and efficient transfer of information for both clinical and administrative issues among team members.15 Improving the flow of information, as well as access to information, can serve to improve the quality of communication within the team and thereby improve patient care.16