Dear who it may concern,
I am writing this email in regards to the membership cancellation.
At this stage, I would like to ask whether I still have any payment which is due up until today. I will be visiting the center this evening and cancel my membership which hold a cancellation fee at 5000 excluding tax (total 5350.-net)
I look forward to hearing from you soon and thank you very much for your wonderful service. The experience at Virgin Active was exceptional.