Activity 3
What do you think the body language in the following examples suggests:-
1. A client strokes his chin, leans back in his chair and raises an eyebrow.
2. A client is giving you a sideways glance and had his arms and legs crossed.
3. A client keeps looking at his phone for messages and does not make eye
contact when you are explaining something to him
4. A client peers over the top of her glasses, raises her eyes and purses her
mouth.
5. The consultant leans forward in the chair and nods her head and smiles.
6. A consultant glances suddenly at the client and taps her pen on the desk