BHA began interviewing county staff to become familiar with the workflow throughout the county's six-year mass reapprasal cycle. After that discoery phase, BHA created a schematic showing how the paperless system would work. The document detailed how each component of the Paperless Reappraisal System (PRS) would integrate and interact with the county's CAMA. The system would give appraisers data themselves rather than handing off cards and documentation to data entry staff.