Operational availability (standard reading is: BEKIDOURITSU, not
KADOURITSU), equal to the time a machine is on divided by the
time it is engaged in value-adding work
Note that in knowledge or service based work, this metric is equally useful…every process has a customer, so just figure out what that customer demand is and measure your ability to meet it! It can be number of student registrations, number of patients seen at a clinic or number of vehicles moving down the assembly line…doesn’t matter!