The outcome of strategic thinking is an integrated perspective of the enterprise, a
not-too-precisely articulated vision of direction…. Strategy making is not an isolated process. It
does not happen just because a meeting is held with that label. To the contrary, strategy making
is a process interwoven with all that it takes to manage an organization. Systems do not think,
and when they are used for more than the facilitation of human thinking, they can prevent
thinking”