Hotels are the facilities providing service 24 hours a day, 7 days a week and 365 days of a year. For
this reason, the personnel are expected to work intensively (Batman 1999). In our study, it was
determined that there are significant relationships between the level of burnout of the
housekeeping personnel and weekly working hours, the level of satisfaction related to the job and
wish to change the job. The level of burnout is higher in the personnel working 7 days a week; in
personnel who are not satisfied with their jobs; and in the personnel wanting to change their jobs.
This finding shows that the relationship between burnout is parallel with wanting to change their
job and there is a necessity to implement measures that will reduce the level of burnout of the
personnel in the facilities. Working in shifts in accommodation facilities, more personnel can be
employed and thus, the personnel will be less tired. In Bahar’s (2006) study, the level of emotional
exhaustion of the front office personnel wanting to change their jobs was higher than those of the
personnel not wanting to change their jobs. In Dinler’s (2010) study, it was observed that both