'm sorry that you haven't got the item. Your item has been shipped to you on Sep.25 to the following address:
CWanlapa Tangcharoenching
72 Itsaraphap Road
Wat Kanlaya
Thonburi
Bangkok
10600
Thailand
The package may be delayed by weather,customs clearance,public holidays etc.
The package will arrive you sooner or later,in order to ease your worry,
if you cannot wait any longer,we will suffer the loss, refund you firstly,once item arrive,pls kindly repay,do you agree?
Hope hear from you soon,so we can help you resolve matter soon.
Sincerely,
Ellen