To adapt to constantly evolving consumer :rdemands and unmet needs, retailers are
embracing technology, sustainability, multi-channel personalisation and growing the experiential value of bricks-and-mortar stores.
With business-to-business (B2B) online retailing projected to grow to $6.7tr by 2020, how brands create new connections across digital
channels and devices with customers and business partners will be key as the virtual and real spaces feed off each other. And with 3D printing proliferating into a cheaper way to manufacture anything from food to appliances and cars - every home of the future may become a maker space serviced by roving drones (especially with Amazon moving into this space).