To greet and bid farewell with traditional Thai “WAI” to arrival and departure guests, providing service and information of hotel outlets, special events or activities and meeting / function rooms for guests when arriving and departing form the hotel and to give guests information and directions in a prompt and professional manner.
Responsibilities and Means
Administration Responsibilities
1. Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel’s expectation.
2. Recommends corrective actions for unfavorable variances in job standards.
3. Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
4. Establishes two-way communication within and related departments.
5. Communicates effectively with guests, immediate supervisors and other section heads.
6. Attend briefing and or departmental meetings or as assigned by supervisor.
7. Manages time effectively by meeting deadlines on time.
8. Follows hotel’s rules and regulation.
9. Identifies and solves problems in a professional manner.
10. Assists other to ensure the operation is run smoothly and effectively.