The H2 examines the relationship between
the criteria for measuring knowledge
management results and the success of KM
programs. It is important to indicate that for
Multiple Regression Analysis, the normality
assumption should be tested. Therefore, the
Shapiro-Wilk test was examined (3< n
≤2000). The Shapiro-Wilk statistics provided
the p-value of 0.062, which was greater than
0.05. Thus, data can be assumed to be
normally distributed. Hence, the Favored
Criteria variables (See Section of Most
Favored Criteria) were regressed against
success of KM programs using stepwise
Multiple Regression Analysis. The statement
of “Do you think that knowledge
management programs met the expected
results?” was used to measure success of KM
programs.